Returns & Exchanges
We want you to love your VIEVE products, but if you are not completely satisfied, we offer a 30-day return policy for unused and gently used items. Our goal is to ensure your beauty routine is perfect, so we've made our exchange and refund process as seamless as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the products in their original packaging to ensure they are protected during transit and include your packing slip.
Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 7-10 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing