Frequently Asked Questions
Everything you need to know about your VIEVE beauty journey.
Where does VIEVE ship to?
We currently offer worldwide shipping. Delivery times vary by location, but domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days.
Are VIEVE products cruelty-free?
Yes, we are proud to be 100% cruelty-free. We do not test our products or ingredients on animals, nor do we delegate this task to others.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unopened and unused products within 30 days of delivery for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. Please contact our customer support team within 1 hour of placing your order if you need to make any changes.